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Help Desk Support Tier II

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Help Desk Support Tier II

A company in Richardson that has a global presence in IT is looking to fill a couple Tier II Helpdesk Support positions. The company has a presence in the data and analytics sector and primarily partners with Fortune 500 clients. 

The company is looking for someone to help maintain, analyze, troubleshoot, and repair computer systems, hardware and computer peripherals. This person will also document, maintain, upgrade or replace hardware and software systems. Additionally this person will be responsible for supporting and maintaining user account information including rights, security and systems groups and someone who has has knowledge of commonly-used concepts, practices, and procedures within a particular field. 

Required Skills & Experience

  • Experience with Helpdesk Support
  • Familiarity with troubleshooting
  • Experience with user accounts and security

What You Will Be Doing

  • 100% hands-on
  • 100% desktop support

The Offer

You will receive the following benefits:

  • Medical Insurance & Health Savings Account (HSA)
  • 401(k)
  • Paid Sick Time Leave
  • Pre-tax Commuter Benefit

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

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Cindy Vaquera is leading the search for this position. Use the button below to send us your resume and let us know you’re interested in the job!

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Help Desk Support Tier II
  • Cindy Vaquera

  • Recruiter
  • Workbridge Dallas - NIN

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Help Desk Support Tier II

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  • Workbridge Associates

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