Workbridge Associates: Where People Meet Performance

Application Support Specialist

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Application Support Specialist

A premier social media marketing software company is looking to add a highly technical Application Support Engineer to their team. The role is a true Tier 2-3 support position specifically aimed at helping clients configure and troubleshoot issues with their platform once a Help Desk engineer has attempted to resolve the issue. The team is composed of engineers who actively enjoy application support – most of the team members have CS degrees and could be professional software engineers but have actively chosen to work in app support because they enjoy working with customers.

Beyond standard Tier 2 and 3 support responsibilities, you’d be given the chance to write custom SQL questions to pull and examine failure records, read production Java code, and get familiar with deeper level Linux work.

Required Skills & Experience

  • Intermediate experience working in an enterprise application support environment
  • An interest in becoming more technical while remaining customer facing.
  • Experience writing SQL scripts

Desired Skills & Experience

  • Experience reading Java code.

What You Will Be Doing

Tech Breakdown

  • 100% Red Hat Linux

Daily Responsibilities

  • 85% Hands On
  • 15% Team Collaboration

The Offer

  • Competitive Salary: Up to $105k/year, DOE

You will receive the following benefits:

  • Medical Insurance & Health Savings Account (HSA)
  • 401(k)
  • Paid Sick Time Leave
  • Pre-tax Commuter Benefit

 

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

 

Workbridge Associates, part of the Motion Recruitment network, provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) in major North American markets. Our unique expertise in today’s highest demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients.

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Application Support Specialist
  • Ethan Van der Heide

  • Practice Manager
  • Workbridge San Francisco - NIN
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