Workbridge Associates: Where People Meet Performance

Help Desk Engineer (Tier 2)

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Help Desk Engineer (Tier 2)

An alternative financial services company located in Syosset, Long Island is looking to hire a Tier 2 Helpdesk Engineer. This is a full-time role and can pay up to $60k.

This company has been around for over 50 years and has a huge presence in NYC - handling more than 19 million transactions annually.

In this role, you would be working on a team with 5 other help desk engineers and focus heavily on new projects, migration projects, and escalated support. The Help Desk team supports 700+ users and responsibilities include: desktop (Windows) support, phone support, software & hardware, Active Directory, and some networking.

This is a really strong team of individuals who puts a heavy importance on working together, mentoring and personal growth.

Sound interesting? Apply today!

Required Skills & Experience

  • 2-4 years of Help Desk experience
    • At least 1 year experience of Level 2 Help Desk
  • Windows 7 or Windows 10
  • Active Directory
  • Mail experience - Microsoft O365 (preferred)
  • Hardware support
  • Software support
  • Network experience
    • Basic knowledge of routers and switches

The Offer

  • Competitive Salary: Up to $60K/year, DOE

You will receive the following benefits:

  • Medical, Dental, Life Insurance
  • 401(k)
  • PTO
  • On-site and online training


Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.


Workbridge Associates, part of the Motion Recruitment network, provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) in major North American markets. Our unique expertise in today’s highest demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients.

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Help Desk Engineer (Tier 2)
  • Claire LaCanne

  • Recruiter
  • Workbridge New York - NIN
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