Workbridge Associates: Where People Meet Performance

PC Support/Help Desk Supervisor

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PC Support/Help Desk Supervisor

Working with the hiring managers of one of Dallas’s financial services companies who is seeking an experienced support representative to supervise the help desk.

This company has been growing at a rapid rate with over 1,100+ storefronts nationwide and upwards of a million plus transactions annually. Candidates should have at least 4 years of experience in a Support role, preferably in a CentOS/RHEL environment. This person will interact with customers frequently to understand and resolve issues/service requests. The team supports messaging systems (Exchange, PostFix) and will likely troubleshoot issues across databases, web servers, and firewalls. This person should be able to communicate well with customers over the phone and e-mail as well with little supervision. 

This is a great opportunity for someone looking to move upward in a role. This company offers some of the industry’s best benefits that kick in from the day you start! So if you or someone you know are seeking the next step in their support services careers look no further and apply today, Interviews are taking place now

This is a fast-paced environment – if interested, apply ASAP!

Required Skills & Experience

  • 3+ years of experience in a system support position (RHEL, CentOS preferred)
  • Postfix, Exchange experience
  • Apache/Tomcat
  • PostgreSQL, MySQL management

Desired Skills & Experience

  • Experience with a coding/scripting language (Bash, Shell, Perl, Python)
  • VMware management
  • Good knowledge of network devices and network troubleshooting experience (routers, switches, firewalls)

What You Will Be Doing

Tech Breakdown

  • 70% System support
  • 30% Network Support

Daily Responsibilities

  • 90% hands-on
  • 10% customer interaction

The Offer

  • Competitive Salary: Up to $75,000/year, DOE

You will receive the following benefits:

  • Medical Insurance & Health Savings Account (HSA)
  • 401(k)
  • Paid Sick Time Leave
  • Pre-tax Commuter Benefit

Applicants must be currently authorized to work in United States on a full-time basis now and in the future.

Workbridge Associates, part of the Motion Recruitment network, provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) across 11 major North American markets. Our unique expertise in today’s highest demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients.

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PC Support/Help Desk Supervisor
  • Tony Lorenzi

  • Practice Manager
  • Workbridge Dallas - NIN
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