Workbridge Associates: Where People Meet Performance

Service Desk Analyst

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Service Desk Analyst

A top entertainment agency is looking to bring on a Service Desk Analyst to their IT Department with Headquarters in Century City. This is a fast paced environment where you’ll be tasked with providing executive desktop support in addition to supporting all internal help desk tickets. Must be an analytical thinking and have customer service skills

Required Skills & Experience

  • Experience working with Windows and Mac operating systems
  • Prior experience with Ticketing Systems (extra points if it is Service Now)
  • Experience working in an enterprise IT support environments

 

Desired Skills & Experience

  • Experience supporting Androids/ iPhone/ iPads
  • Familiarity with any of the following tools or methodologies: Bomgar, Chef, ITTIL

What You Will Be Doing

Tech Breakdown

  • 70% Windows
  • 30% MAC

Daily Responsibilities

  • 80% Hands On
  • 20% Team Collaboration

The Offer

  • Competitive Pay: Up to $35/hour, DOE
  • Contract Duration: 12 months

You will receive the following benefits:

  • Medical Insurance & Health Savings Account (HSA)
  • 401(k)
  • Paid Sick Time Leave
  • Pre-tax Commuter Benefit

 

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

 

Workbridge Associates, part of the Motion Recruitment network, provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) in major North American markets. Our unique expertise in today’s highest demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients.

 

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Service Desk Analyst
  • Oliver Belkin

  • Practice Manager
  • Workbridge Los Angeles - NIN

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