A growing company in the healthcare industry in Glenview is looking to bring on a Helpdesk Manager to support their thousands of end users to provide support on their PCs and software. You will be overseeing the team while also being the highest point of escalation. You will be meeting in person with end users on a regular basis, so strong communication skills are a must have. If you’re looking for the next step in your career, this is a great opportunity to develop a career and grow within the company!
Required Skills & Experience
- Experience supporting hundreds of end users
- Strong communication skills
- Experience handling ticketing cues (JIRA or Confluence preferred)
- Imaging experience
- Software support experience
Desired Skills & Experience
- Experience working in an environment with secure data
Benefits & Perks
- This company offers a competitive benefits package with work from options and a great work environment!