Enterprise Call Center Support
The specialist is responsible for providing trouble shooting for the entire company. The position is part-time. the candidate will work the hours of 8am-12pm/9am-1pm.
The environment is large and fast; the average work-ticket load is 25 variable per day. Candidates will need to be able to juggle multiple task such as answering service calls, troubleshooting, and closing tickets.
The position will require the candidate to trouble shoot remotely. Handling 1000 different applications the candidate will need to be a jack of all trades in terms of technical experience.The candidate will be working collaboratively with a team of 27.
This company is eager to meet individuals that fit their requirement. If you ready to start, apply today.
Required Skills & Experience
- Multi-tasking handling Tickets/Phone/Documentation
- Application Management
- Enterprise Server Experience
Desired Skills & Experience
- Service Now Tech (Ticketing System)
- Reimaging PC’s
- Cloud Experience
- Network experience
Benefits & Perks
As a contractor you will receive the following benefits:
- Medical Insurance & Health Savings Account (HSA)
- Paid Sick Time Leave
- Pre-tax Commuter Benefit