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User Support Specialist (Mac)

Our client is a growing research institute in Princeton that is growing its Technical Support team and is looking to hire a user support specialist to support both Mac and Windows environments. This person will be supporting multiple departments through remote, on-site, phone, and e-mail support channels. This person should have experience with ticketing systems, networking tools, and prior experience supporting both Mac and Windows desktop environments. A candidate with a bachelor’s degree and experience working in higher education or for a school/university is desirable but not required.

Required Skills & Experience

  • Microsoft Windows 7 and 8 desktop support
  • MacOS X server and desktop support experience
  • Mobile device support experience (MDM)
  • Experience supporting end users both face to face and over the phone
  • Linux Server support (plus)
  • Cisco networking experience (plus)
  • Bachelor’s Degree Preferred
  • Experience supporting both technical and non technical users

Benefits & Perks

Extremely stable organization with exposure to multiple technologies. 11% 401k match, tuition reimbursement, 30 PTO days

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Evan Gordon is leading the search for this position. Use the button below to send us your resume and let us know you’re interested in the job!

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  • Evan Gordon

  • Field Vice President
  • Workbridge Philadelphia - NIN
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User Support Specialist (Mac)

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