Workbridge Associates: Where People Meet Performance

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Desktop Support Analyst

Our client is a Healthcare Company located in Allentown is looking to bring on a Desktop Support Analyst in support of continued growth. The qualified candidate will have prior experience in Tier I support. This person will be joining a 6 person team. Customer service experience and troubleshooting knowledge is a must. The candidate will be comfortable assisting in IT related issues over the phone and sometimes face to face when traveling to client locations.

Required Skills & Experience

  • Experience with Microsoft OS (XP, 7, 8)
  • PowerPoint, Word, Outlook and Excel
  • Active Directory
  • Troubleshooting

Desired Skills & Experience

  • Experience working with GxP/Regulated Environment
  • ITIL Framework (plus)
  • Hardware and Software Installation, Repair and Upgrades

Benefits & Perks

 401K, PTO, Medical & Insurance Benefits

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  • Christian Rahman

  • Recruiter
  • Workbridge Philadelphia - NIN
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Desktop Support Analyst

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