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Product Support Engineer

Leader in phone and device leasing has an open job for a Product Support Engineer here in the San Francisco office. The pay for this role is $70,000 to $80,000 per year depending on experience.

The company has created a platform for users to lease cell phones and other devices at a low cost. They have brick and mortar locations as well as online retail.  The company is revolutionizing the new idea of “lease to buy” for devices, and needs a product expert to provide support.  As a Product Support Engineer, you’ll be a liaison between product and engineering, and will help to resolve customer and partner issues in a timely manner. Ideally you know about writing scripts, and are looking to move into a software development role within the company.

If you want to get your foot in the door at a startup (that is owned by a larger company and has stability) that is rapidly growing, and get training to become a software developer, apply now!

Required Skills & Experience

  • 1+ years in a Tech Support or Software Development role
  • A get it done attitude
  • Some knowledge of SQL and/or shell scripting

Desired Skills

  • Python, Rails, Java coding, yippee!
  • Prior work experience in a customer-facing role
  • Some knowledge of Networking and Linux Systems Administration

Benefits & Perks

  • Health coverage, competitive salary, equity,
  • PTO, flexible hours, work/life balance.

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Emily Ward is leading the search for this position. Use the button below to send us your resume and let us know you’re interested in the job!

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  • Emily Ward

  • Recruiter
  • Workbridge San Francisco - NIN
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Product Support Engineer

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