Workbridge Associates: Where People Meet Performance

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Helpdesk Engineer

A leading Content Delivery Network services provider in Cambridge, MA is looking for a Helpdesk Specialist to join their team and provide direct support and technical assistance to their internal employees. You will have the opportunity to work closely with other experienced engineers and assist with technology projects and new implementations.

They are looking for someone who is well-versed with supporting Windows desktops, Mac OSX, and has done Mobile Device Management. The ideal candidate will have previous customer-facing experience. If you are looking to jump start your IT career into the world of systems administration, this is the position for you!

Required Skills & Experience

  • Previous experience in a help desk role
  • Familiar with Microsoft Windows and Mac OSX
  • Understanding of Active Directory
  • Knowledge of Exchange or O365
  • Network troubleshooting skills
  • Excellent communication skills

Desired Skills & Experience

  • Prior virtualization experience (VMware or V-sphere)
  • Prior Web server experience (IIS)

Benefits & Perks

As a contractor you will receive the following benefits:

  • Medical Insurance & Health Savings Account (HSA)
  • 401(k)
  • Paid Sick Time Leave
  • Pre-tax Commuter Benefit

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Mark Reilly is leading the search for this position. Use the button below to send us your resume and let us know you’re interested in the job!

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  • Mark Reilly

  • Practice Manager
  • Workbridge Boston - NIN
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Helpdesk Engineer

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