Workbridge Associates: Where People Meet Performance

  • Posted:

    December 8, 2016

  • Compensation:

    $80-120K DOE

  • City, State:

    San Diego, CA

  • Technologies:

    Help Desk

  • Duration (Weeks):

    2

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Service Engineer

A well-known global Pay-TV service company in the heart of the beautiful downtown San Diego is hiring for a Service Engineer! In this role, you will be responsible for solving customer support needs as well as preventing problems from arising in the future. You will be the middle man in sharing customer issues and feedback with the rest of the company, to continuously ensure customer satisfaction!

Required Skills & Experience

  • Monitor incoming support requests and perform initial review
  • Create software licenses and deliver software to customers
  • Update CRM system with current customer, system, project and case information
  • Install, configure and trouble shoot the company's products

Desired Skills & Experience

  • Exposure to video streaming as a developer
  • Knowledge of DRM systems
  • CAS/ Conditional Access Systems a huge plus
  • Desired security protocals: PKI, SSL experience a plus

Benefits & Perks

  • Provides generous time off
  • 401K, health, dental insurance
  • Stock option and annual bonuses
  • Free coffee and snacks
  • Great office in Downtown, 360 city view 

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Jaime Vizzuett is leading the search for this position. Use the button below to send us your resume and let us know you’re interested in the job!

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  • Jaime Vizzuett

  • Division Manager
  • Workbridge Irvine - OSD
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Service Engineer

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